Simple, Flexible Pricing
Choose pay as you go or save with a monthly plan
Pay As You Go
Perfect for one-off hair emergencies
- 1 consultation credit
- Response within 1 hour
- 4 consultations per month
- Response within 1 hour
- Access to all stylists
- Photo uploads & messaging
- Credits expire end of month
- Cancel anytime
Credits never expire
Basic
For occasional hair care
- 4 consultations per month
- Response within 1 hour
- 4 consultations per month
- Response within 1 hour
- Access to all stylists
- Photo uploads & messaging
- Credits expire end of month
- Cancel anytime
Cancel anytime
Frequently Asked Questions
💳 How does payment work?
All payments are securely processed through Stripe. You can pay with credit/debit cards. Subscription plans auto-renew monthly.
⏰ How quickly will I get a response?
PAYG and Basic plans get responses within 2 hours. Pro plan users get priority 1-hour responses from our expert stylists.
📱 Can I use credits anytime?
Yes! PAYG credits never expire. Subscription credits must be used within the month and don't roll over.
❌ Can I cancel my subscription?
Absolutely! You can cancel anytime from your account settings. You'll keep access until the end of your billing period.
🔄 Can I upgrade or downgrade?
Yes, you can change your plan at any time. Upgrades take effect immediately. Downgrades apply from your next billing cycle.
💬 What happens if I run out of credits?
You can purchase additional PAYG credits anytime at £2.49 each, or upgrade to a higher plan for better value.
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