How Hair SOS Works

Get expert hair advice in three simple steps

1

Upload Your Hair Photo

Take a clear photo of your hair concern - whether it's colour gone wrong, damage from heat styling, a bad haircut, or any other issue you're facing.

Use good lighting (natural light works best)
Take multiple angles if needed
Include close-ups of problem areas
Describe your hair history and goals

2

Get Matched with a Stylist

Our intelligent matching system connects you with a professional stylist who specialises in your specific hair concern.

Verified professional stylists only
Matched based on expertise
Average response time under 2 hours
Choose your preferred stylist

3

Receive Your Solution

Get a detailed, personalised response with step-by-step instructions, product recommendations, and professional tips.

Detailed written advice
Product recommendations
Step-by-step instructions
Follow-up questions included

What We Can Help With

Our stylists are experts in solving all types of hair emergencies

Colour Corrections

Brassiness, uneven colour, colour that's too dark or light, failed DIY dye jobs, and more.

Heat Damage

Repair and restore hair damaged by straighteners, curling irons, or blow dryers.

Bad Haircuts

Styling tips, growing out strategies, and fixes for cuts that didn't turn out as planned.

Chemical Damage

Recovery from perms, relaxers, keratin treatments, or bleaching gone wrong.

Styling Advice

Learn techniques to achieve the looks you want for your hair type and texture.

Product Guidance

Personalised product recommendations based on your hair type and concerns.

Why Choose Hair SOS?

We're different from other advice platforms

Verified Professionals

All our stylists are verified professionals with proven experience and qualifications.

Fast Response

Most consultations receive a response within 2 hours - no waiting days for advice.

Satisfaction Guarantee

Not happy with your advice? We'll connect you with another stylist or refund you.